Shipping & Returns
SHIPPING & RETURNS
At Sigma Clix, we understand that collectibles deserve to be handled with care. Every order is carefully packaged with the goal of getting your collectible to you safely and securely.
SHIPPING
All orders are professionally packaged and shipped with tracking.
High-value orders may require signature confirmation and may be shipped with insurance appropriate to the value of the order. Shipping methods and additional security measures may vary depending on the value, size, and destination of the shipment.
Once your order ships, tracking information will be provided using the contact information associated with your order.
PROCESSING TIMES
We work to prepare and ship orders promptly. Processing times may vary for high-value items or orders requiring additional shipping arrangements.
If you need an item by a particular date, please contact us before purchasing.
HIGH-VALUE COLLECTIBLES
For particularly valuable purchases, Sigma Clix may use additional shipping and verification procedures to help protect both the buyer and the collectible.
These may include:
- Full shipment tracking
- Shipping insurance
- Signature confirmation
- Additional packaging and security measures
We may contact you after purchase if additional information is required to safely complete delivery.
RETURNS — GRADED TRADING CARDS
Due to the collectible nature of our inventory, all sales of graded trading cards are final.
Sigma Clix does not accept returns or exchanges on graded trading cards once an order has been completed.
Each graded card is individually photographed and listed with its applicable grading information. Please carefully review all product photographs, descriptions, certification information, serial numbering, grades, and other listing details before purchasing.
If you have questions about a collectible, please contact us before placing your order. We are happy to provide additional information when available.
OTHER COLLECTIBLES
Return eligibility for products other than graded trading cards, including plushies and other collectibles, will be governed by the return terms stated on the applicable product listing or other applicable Sigma Clix return policy.
Items sold as Final Sale are not eligible for return or exchange, except where required by applicable law.
DAMAGED, INCORRECT, OR MATERIALLY MISDESCRIBED ORDERS
Our final-sale policy does not limit any rights you may have under applicable law.
If your order arrives damaged, you receive an item different from the one you ordered, or you believe there is a material error in the listing, please contact Sigma Clix promptly after delivery.
Please retain the item and all original packaging, shipping materials, and shipping labels. Photographs or other documentation may be required so that we can investigate the issue and, when applicable, pursue a shipping insurance claim.
We will work with you to resolve the situation appropriately.
QUESTIONS?
Have a question about shipping, condition, grading, or a collectible before purchasing?
Please contact us through our Contact page before placing your order. We're happy to help.
MORE THAN HITS. IT'S SIGMA.